We strive for customer satisfaction. Please review our policy below:
-
Return Window: Items may be returned within 15 days of delivery.
-
Condition: Products must be unused, unopened, and in original packaging.
-
Non-Returnable Items: Customized equipment, opened medical supplies, hygiene-related products.
-
Refunds: Refunds will be processed to the original payment method within 7–10 business days after inspection.
-
Exchanges: Allowed for defective or damaged products only.